Customer Service

Location

서울특별시 / Seoul City

Job type

정규직

Salary

to

Service Provided by

Adecco Korea

Category

 

 

1> • At least three years of customer service experience

2> • English speaker

3> • SAP experience preferred


Position

Customer Service - Internal Sales

Location

Seoul

About Client

Explosion-protected electrical and electronic product manufacturing

Key Responsibilities

Reviews customer inquiry and set product strategy for quotation.

• Creates quotations and tracks the status of quotations 

• In charge of managing orders from Quotation to final closing, making sure R Stahl 

delivers on time, on spec and on costs.

• With minimal supervision, creating, maintaining and delivering order/project planning 

documents and reports. 

• Supports project metrics analysis, team communication, resource planning, risk analysis, 

report generation, and documentation control. 

• Provides support to ensure client/customer service expectations are met. 

• Tracks the production process on technical sales orders that may become 

entangled in the production department for various reasons.

• Works closely with client to resolve conflicts and design changes before they 

become significant delays.

• Reviews drawings to check for compliance with the submitted specifications

• Achieves and maintains rapport with clients and provides internal support during 

and after product shipment.

• Performs other related duties as assigned.

Key Requirements

 Communication skills, both verbal and written in English / Korean. 

• Customer focused attitude (Responsiveness, Accurate & Customer Friendly)

• Proficiency in office management software (MS Office and other company 

systems)

• High degree of professionalism.

• Proven ability to operate under pressure.

• Willingness to travel.

• Understanding basic structure of ERP System 

Contact

Ahyoung Sung

ahyoung.sung@adecco,com


Responsibilities


Experience


Education

 


The Unique Expertise of Adecco

Strong Client Relationship, Data-Driven Process
Interpersonal Process Management, 70 Years of Experience

 

 

Adecco is acting as an Employment Business in relation to this vacancy.
Apply with The Adecco Group, an Equal Opportunities Employer.

지원할지 망설여지나요? 위의 연락처로 아데코 컨설턴트와 직접 상담 받아보세요.

 
Apply with Adecco

Reference number

JN -092024-134416

Date Posted

4/09/2024 11:53:00 AM


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