[종각역/세계1위 OTT 기업] IT Helpdesk 채용 - Engineering/Manufacturing

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Location

서울특별시 / Seoul City

Job type

Temporary

Salary

Service Provided by

Adecco Korea

1> 세계 1위 OTT 기업

2> IT Helpdesk

3> AV Operations

■포지션명■

헬프데스크 엔지니어 (Technology Systems and Operations Technician)

■담당업무■

헬프데스크 티켓 생성 후 문제에 대한 트러블슈팅을 기본으로 현장에서 발생하는 모든 IT 이슈들을 관리합니다. (평균적으로 일당 10건 이상이 발생)
각 팀에서 필요한 비즈니스 서포트를 제공합니다. (내/외부 포함)
사내 네트워크 개선, 사무실 네트워크 방화벽 확장, 보조 네트워크 회선 설치에 대한 보조 관리자 역할을 수행합니다.
모니터링을 위한 오토메이션을 제작하여 실시간 보고를 받고, 실시간 트러블슛을 제공합니다.
강력한 분석력과 문재 해결력을 바탕으로 효과적인 솔루션을 개발, 문제 해결에 도전합니다.
내부 또는 외부 직원의 문의에 응답하고, 원격서비스를 제공합니다.
철저한 문제 해결을 바탕으로 사용자에게 이해할 수 있는 설명을 제공하며, 이를 통한 사용자 경험 향상시킵니다.
현장에 존재하는 모든 하드웨어, 소프트웨어의 문제를 진단 또는 분석하며 필요 시 팀원과 공유 및 해결합니다.
문서화를 통해 임직원의 기본적인 테크 이용 교육과 OS, Software 단계의 지식을 향상시킵니다. (예시. Windows, Mac의 사용방법, Netflix Production tool 신청, 이용방법)
외부 프로덕션 유저에게 임직원과 동일한 수준의 원격 서비스를 제공합니다.

■근무환경■

고용형태 : 아데코코리아 소속 도급 계약직 12개월 (이후 연장 가능)
근 무 지 : 서울 종로구 우정국로 26 (공평동, 센트로폴리스)
근무시간 : 주 5일 / 일 8시간 근무
급여조건 : 경력별 협의 (희망연봉 및 최종연봉 기재 必)
복리후생 : 4대보험, 연차휴가, 경조휴가, 퇴직금 등 기타 내규에 따름

Contact

T +82 2 6200 9723 | M +82 10 3091 2060

E Minseung.Kang@adecco.com

Responsibilities

Experience

Education

The Unique Expertise of Adecco

Strong Client Relationship, Data-Driven Process
Interpersonal Process Management, 70 Years of Experience

Adecco is acting as an Employment Business in relation to this vacancy.
Apply with The Adecco Group, an Equal Opportunities Employer.

지원할지 망설여지나요? 위의 연락처로 아데코 컨설턴트와 직접 상담 받아보세요.

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Apply with Adecco

Reference number

JN -112024-137878

Date Posted

15/11/2024 4:02:00 PM

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Send us CV today. We'll let you know first when right position is opened.

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Purposes of Collection and Use
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Recipient(Contact Info.)	Location of Recipient	Purpose of Use	Transferred Items	Period of Retention and Use
Of the companies recruiting via Adecco Korea, those for which a member applies for employment (to be confirmed at the time of application)	Korea, etc. (to be confirmed at the time of application)	To determine whether to employ a member or not	Name, email address which a recruiting company requests for determining employment	Until employment is determined

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You have the right to refuse the transfer of personal information to a third party as stated above. However, if you refuse the transfer of personal information to a third party, you cannot subscribe for the online membership of Adecco Korea nor receive various benefits, including recruit information, provided by Adecco Korea.

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- If a member agrees to provide personal information, his/her personal information will be transferred through the Adecco internal system.
Name of Transferee and Contact Information of the Person-in-Charge of Transferred Information
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Transferee's Purpose of Use and Period of Retention and Use
- To determine whether to employ relevant member. Retention and use until employment is determined.

You have the right to refuse the transfer of personal information to overseas as stated above. However, if you refuse the overease transfer of personal information, you will be unable to subscribe to the online membership of Adecco Korea or receive various benefits, including recruitment related information, provided by Adecco Korea.

I agree to the overseas transfer of personal information as above.

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During the above retention and use period, your personal information collected upon your consent as above may be used for delivery of information on services or advertising information for profit, such as employment information or recruitment information, via SMS or email, or for other sales and marketing purposes. You have the right to refuse the collection and use of personal information for marketing purpose, but in such case you may not receive above information on services, employment information or recruitment information.

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Right of Refusal and Disadvantages of Exercising Such Right
- You have the right to refuse the collection and use of your personal information as stated above. However, if you refuse the collection and use of personal information, you cannot receive various benefits, including application for employment or customized recruitment information, provided by Adecco Korea.

I agree to the collection and use of personal information as above.

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- You have the right to refuse the collection and use of your sensitive information as stated above. However, if you refuse the collection and use of sensitive information, you cannot receive various benefits, including application for recruitment or customized recruitment information, provided by Adecco Korea.

I agree to the collection and use of sensitive information as above.

Consent to Collection and Use of Personal Information for Marketing Purpose

- During the above retention and use period, your personal information collected upon your consent as above may be used for delivery of information on services or advertising information for profit, such as employment information or recruitment information, via SMS or email, or for other sales and marketing purposes. You have the right to refuse the collection and use of personal information for marketing purpose, but in such case you may not receive above information on services, employment information or recruitment information.

I agree to the collection and use of personal information for marketing purpose as above.

Consent to Transfer of Personal Information to a Third Party

Recipient (Contact Info.)	Location of Recipient	Purpose of Use	Transferred Items	Period of Retention and Use
Of the companies recruiting via Adecco Korea, those for which a member applies for employment (to be confirmed at the time of application)	Korea, etc. (to be confirmed at the time of application)	To determine whether to employ a member or not	Information as registered and specified by members on resume which a recruiting company requests for determining employment	Until employment is determined

I agree to the transfer of personal information to a third party as above.

Consent to Overseas Transfer of Personal Information

Transferred Items
- Information as registered and specified by members on resume which an overseas recruiting company requests for determining employment
Country to be Transferred
- Country where recruiting company is located (members may confirm at the time of application through recruit information section)
- Adecco APAC Branch (Hong Kong, Malaysia, Singapore, Thailand, Taiwan, Vietnam)
Date and Method of Transfer
- If a member applies for employment at an overseas recruiting company, his/her personal information will be encrypted through a secure server and transferred to the data server of the overseas recruiting company via communication network.
- If a member agrees to provide personal information, his/her personal information will be transferred through the Adecco internal system.
Name of Transferee and Contact Information of the Person-in-Charge of Transferred Information
- To be confirmed at the time of application through recruit information section
Transferee's Purpose of Use and Period of Retention and Use
- To determine whether to employ the member. Retention and use until employment is determined.

You have the right to refuse the transfer of personal information to overseas as stated above. However, if you refuse the overease transfer of personal information, you will be unable to subscribe to the online membership of Adecco Korea or receive various benefits, including recruitment related information, provided by Adecco Korea.

I agree to the overseas transfer of personal information as above.

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