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Location
서울특별시 / Seoul City
Job type
정규직
Salary
to
Service Provided by
Category
Job Title
Customer Service Manager
서울, 강남
About our Client
Medical Devices and Equipment Manufacturing, MNC, the US
Responsibilities
Responsible for order processing in line with company quality and ethical standards.
Provide excellent customer service, ensuring customer satisfaction and coordinating sales activities.
Collaborate closely with stakeholders such as Commercial, Customers, RAQA, EA & APAC teams, Finance, IT, and more.
Requires extensive experience and knowledge in logistics, inventory management, ERP, and project management.
Key metrics include order entry accuracy, OTIF, and billing accuracy.
Experience
Over 12years experience in customer service team and minimum 2-year supervisor roles
Experience in medical devices is preferred.
Strong English communication skills, both written and spoken.
Effective communication skills to manage internal and external customer needs efficiently.
Ability to handle diverse problems by quickly analyzing and verifying data and history.
Advanced troubleshooting and multitasking abilities.
Proficient in data analysis.
Education
N/A
Contact
Victoria Lee, Consultant
02-6200-9769
victoria.lee@adecco.com
Strong Client Relationship, Data-Driven Process Interpersonal Process Management, 70 Years of Experience
Reference number
JN -082024-132837
Date Posted
11/09/2024 4:48:00 PM
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