Retail Operations & Dealer Communications Specialist - Engineering/Manufacturing

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Location

서울특별시 / Seoul City

Job type

Permanent

Salary

Service Provided by

Adecco Korea

1> Retail Operations

2> Dealer Communications

3> Automotive/ English Communication

Job Title

[외국계/자동차] Retail Operations & Dealer Communications Specialist

Location

서울

About our client

A global leading automotive company

Key Responsibilities

1. Dealer Engagement & Communication:

Develop and execute an annual plan to foster a strong, trust-based relationship between (client) and its dealer network.
Design and manage dealer communication programs and events to boost collaboration and team spirit.
Organize and facilitate key meetings (e.g., Dealer CEO meetings, Executive Board meetings) by coordinating agendas, materials, and stakeholder communication.
Ensure timely and clear communication with dealer management regarding events and meetings.
Oversee HQ-hosted events for dealer management, including coordination for global meetings (e.g., IAA, Product Forum).

2. Dealer Awards & Incentive Programs:

Review and enhance the content and criteria for the annual dealer awards to motivate dealer performance.
Work with internal teams to set award evaluation criteria and communicate this to the dealer network.
Plan and execute incentive trips and award programs, ensuring compliance with local regulations and corporate standards.

3. Retail Process & Digital Consulting:

Lead the implementation of the retail process consulting, in collaboration with HQ and external vendors, to improve the customer experience across MB showrooms.
Provide guidance to dealers on digital media and retail operations, including the integration of digital tools such as digital signage, showroom technologies, and RCPS licenses.
Manage the digital retail KPIs for dealers and help ensure they meet targets by offering support and resolving technical issues.
Collaborate with HQ to assess and roll out new digital retail initiatives through pilot studies and market feasibility tests.

Qualifications:

Minimum Bachelor's degree in automotive or relevant engineering field; a degree in teaching or education is a plus.

Minimum 3 years of experience in the automotive industry, preferably with exposure to automotive sales training, product planning, or retail/customer service.

Strong understanding of the automotive industry, proficiency in training operation and training material production software, familiarity with dealer network operations, and excellent translation and interpretation skills between specific languages (to be defined).

Additional Requirements: driver's license.

Contact

Heeji Choi | Perm Consultant

T +82 2 6200 9739

E heeji.choi@adecco.com

Responsibilities

Experience

Education

The Unique Expertise of Adecco

Strong Client Relationship, Data-Driven Process
Interpersonal Process Management, 70 Years of Experience

Adecco is acting as an Employment Business in relation to this vacancy.
Apply with The Adecco Group, an Equal Opportunities Employer.

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Reference number

JN -092024-134661

Date Posted

9/09/2024 4:29:00 PM

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- During the above retention and use period, your personal information collected upon your consent as above may be used for delivery of information on services or advertising information for profit, such as employment information or recruitment information, via SMS or email, or for other sales and marketing purposes. You have the right to refuse the collection and use of personal information for marketing purpose, but in such case you may not receive above information on services, employment information or recruitment information.

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You have the right to refuse the transfer of personal information to overseas as stated above. However, if you refuse the overease transfer of personal information, you will be unable to subscribe to the online membership of Adecco Korea or receive various benefits, including recruitment related information, provided by Adecco Korea.

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